TERMS

1. AGREEMENT TO TERMS

By accessing or using Lockloe Studio's website and services, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access our website or use our services.

2. SERVICES

Lockloe Studio provides video production, colour grading, and art direction services. All services are subject to a separate service agreement or statement of work that outlines specific deliverables, timelines, and payment terms.

3. INTELLECTUAL PROPERTY

Our Content: All content on this website, including but not limited to text, graphics, logos, images, and videos, is the property of Lockloe Studio and is protected by copyright, trademark, and other intellectual property laws.

Client Content: Upon full payment, clients receive the rights to the deliverables as specified in their service agreement. Unless otherwise stated, Lockloe Studio retains the right to use the work in its portfolio and promotional materials.

4. USER RESPONSIBILITIES

When using our website or services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account information
• Promptly notify us of any unauthorized access
• Not use our website for any illegal or unauthorized purpose

5. PAYMENT TERMS

All payments are due according to the terms specified in your service agreement. Unless otherwise stated, we require a 50% deposit before work begins, with the remaining balance due upon project completion and before the delivery of final files.

6. CANCELLATION POLICY

Cancellations must be made in writing. The following fees apply:

• Cancellation more than 14 days before scheduled work: Refund of deposit minus 25% administrative fee
• Cancellation 7-14 days before scheduled work: 50% of deposit refunded
• Cancellation less than 7 days before scheduled work: No refund of deposit

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Lockloe Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

8. INDEMNIFICATION

You agree to indemnify and hold harmless Lockloe Studio and its affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and do not endorse them.

10. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

12. CONTACT US

If you have questions about these Terms, please contact us at hello@lockloe.com